The Cache Valley Transit District (CVTD) provides paratransit bus service through Call-A-Ride. Call-A-Ride paratransit service is for people with disabilities who have been certified as functionally unable to use Cache Valley Transit District (CVTD) fixed route buses.

In order to be eligible to use Call-A-Ride paratransit service, your disability must prevent you from using the existing accessible fixed route bus service provided by CVTD.

In accordance with the “Americans With Disabilities Act of 1990 ” (ADA) and its regulations, Section 37.123(e), there are three specific circumstances under which a person would be considered ADA eligible for paratransit service:

• The individual is unable, as a result of a physical, visual or mental impairment, and without the assistance of another individual (other than the driver of the bus) to board, ride or disembark from any vehicle in the fixed route system which is accessible to individuals with disabilities.
• The individual with a disability could utilize an accessible vehicle but such a vehicle does not operate on the route he/she wishes to travel.
• The individual with a disability has a specific impairment related condition which prevents travel to a boarding location or from a disembarking location on the fixed route system.

Paratransit service provided by Call-A-Ride is origin to destination and is provided on an advanced reservation basis. In order to determine your eligibility to use Call-A-Ride, you must complete the application and return it to the following address or fax the application to 435-753-0993:

Cache Valley Transit District
150 E. 500 N.
Logan, UT 84321

An accurate determination depends on the answers and information provided by you for evaluation. Inaccurate or false information may lead to denial or suspension of service.

Please answer all questions contained in the application. Those questions that require explanations should be brief, but accurate. Failure to answer any question will delay processing your application.

All information provided by you will be kept in strict confidence and will not be released to any other party to the maximum extent permissible under law without the express written permission of the applicant.

When the completed application is received, it will be re-viewed and a determination as to your eligibility. You will be advised in writing of your eligibility status after a review of the completed application.

Persons determined to be eligible to use Call-A-Ride will receive a certification card. Persons determined to be eligible will be required to apply for recertification every three (3) years.

Persons determined not to be eligible to use Call-A-Ride have the ability to appeal this finding within 60 days after they are notified of the determination.

For more information about services call 435-792-3122.

Download Call-A-Ride Application here. (PDF format)
Download Riders Guide for Paratransit Services here. (PDF format)